SEATTLE — Business Development Resources (BDR) will offer Top Gun Sales Excellence, its annual training session to help retail sales professionals incorporate the new rules of sales and customer service, in a live interactive online format over three days in October.
Top Gun Sales Excellence is a virtual event on Oct. 13-15, with each day divided into three 90 to 120 minute sessions. Participants will experience the same training BDR presents in its industry-leading in-person sessions.
“The need for continuing training hasn’t decreased in this new era of social distancing and working from home,” said Bruce Wiseman, president of BDR. “In fact, so much has changed in the last six months, making training more important than ever. We’re continuing to connect with contractors and other industry professionals who want to deliver the best possible customer experience and maximize revenue, and we’re doing it with the flexibility and efficiency of virtual sessions.”
Top Gun Sales Excellence uses interactive class discussion, skills practice, and video to lead participants through BDR’s proven home services sales process. Topics covered in Top Gun Sales Excellence include:
- Sales appointment actions
- The discovery process
- Building a proposal with four options and tiered financing
- Setting clear expectations with the homeowner
- Learning how to gain a review and referral
“Continuing professional education is an important investment in your company to keep your sales team informed and inspired,” Wiseman said. “Training like Top Gun Sales Excellence empowers contractors to adapt in unpredictable circumstances and ensure they’re taking advantage of all the growth opportunities available.”