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NewsHVAC Breaking News NewslineCoronavirus Coverage

HVAC Contractor Adds Grocery Delivery Amid COVID-19 Pandemic

Company is helping those who are the most at risk

April 17, 2020

CARMEL, Ind. — Williams Comfort Air is getting in the grocery delivery business. The company, which operates Williams Comfort Air and Mr. Plumber in Indiana, Thomas Galbraith Heating, Cooling and Plumbing in Ohio, and Jarboe’s Plumbing, Heating and Cooling in Kentucky, is converting its preventative maintenance teams into grocery delivery drivers.

In order to help their communities in this time of need, they are providing free delivery of grocery pick up orders to healthcare professionals working with COVID-19 patients and people considered to be at high risk for severe illness from the coronavirus.

“Our services are considered to be essential, and many of them – like HVAC and plumbing repairs and replacements – absolutely are,” said Jacob Huck, president of Williams Comfort Air. “But we don’t need to be completing preventive maintenance work right now. Still, we wanted our field teams to be getting 35-40 hours of work per week, so we came up with a meaningful, new way to serve the people in our community. We’re proud to offer free delivery of grocery pick up orders to those who need it right now, while still keeping employee and client safety top-of-mind.”

All three states that the contractor does business in has stay at home orders. Free delivery of grocery pick-up orders is available now. Company leaders say they’ll continue to provide deliveries throughout the stay-at-home orders.

 “As a company, we talked about how thankful we were for people on the front-lines of the pandemic, and discussed how we could help in an authentic, human way,” said Matt Tyner, Williams Comfort Air director of marketing. “Offering free grocery delivery was a way we could give thanks to people treating those who have the virus, help protect those most vulnerable to the virus and prioritize the health and livelihood of our own employees at the same time.”

The company is confident they can catch up on preventative maintenance after the pandemic has subsided as they were beginning to see cancellations on maintenance agreement appointments already.

For more information about Williams Comfort Air, visit https://williamscomfortair.com/.

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