Employee engagement in the U.S. workforce declined between 2016 and 2017, while engagement at Nexstar Network member companies grew, according to a survey conducted by Aon Hewitt, using Modern Survey, for Nexstar. Nearly 7,000 employees of plumbing, heating, cooling and electrical contractors across North America participated in Nexstar’s annual member survey in the spring of 2017.
“Nexstar members are true destination employers with higher levels of employee engagement than even nationally recognized companies outside of our industry,” said Jack Tester, Nexstar president and CEO. “This survey confirms that employees of Nexstar companies feel respected, well compensated, and that they are a part of something that is growing and creating opportunities.”
According to survey responses from employees of Nexstar member companies (see image), Nexstar contractors achieved an engagement index of 82 percent favorable, compared with a 58 percent favorable score for the U.S. workforce (USWF*) and an 81 percent favorable score for extraordinary companies (EC**), companies that exceed overall U.S. workforce norms by more than 20 percentage points across all survey questions.
According to Modern Survey, the Employee Engagement Index measures the “degree to which employees are psychologically invested in the organization and motivated to contribute to its success.” The index score is the average rating across five index items.
Of the 54 survey questions, 51 showed improvement and none showed any decline, according to Aon Hewitt. These questions include items such as “Employee benefits (health care, retirement, 401K, time off, etc.) are competitive within the market where we live,” and “Overall, my manager/supervisor is doing a good job.”
These Nexstar member companies are the top 10 performing members in this year’s survey:
Any Hour Electric, Plumbing, Heating & Air, Owners Wyatt Hepworth and Jeremy Hansen, Orem, Utah
Aux Mechanical, Owner Phil Smitherman, Bessemer, Aalabam
B & J Plumbing, Heating & Air Conditioning, Inc., Owner Mark Wethington, Wilson, North Carolina
Beltz Home Service Co., Owner Brian Beltz, Findlay Ohio
Lon Lockwood Electric, Inc., Owners Heather and Lon Lockwood, Webster, New York
Mel Carr Electric Corp., Vice President Robert Carr, Albany, New York
Parobek Plumbing, Owners Charlie and Kelly Parobek, Bastrop, Texas
Same Day Service Plumbing, Heating & Air, Owner Carwin Brice II, Winters, California
Rescue Air, Owner Josh Campbell, Richardson, Texas
Texas Air Doctors, President Frank Gossett, Colleyville, Texas
Any Hour Electric, Plumbing, Heating & Air, owned by Wyatt Hepworth and Jeremy Hansen and located in Orem, Utah, was recognized by Nexstar as the recipient of the 2017 Employee Engagement MVP award, for the second year in a row. This award was presented at Nexstar’s Super Meeting in Washington, D.C. for Any Hour’s exceptional efforts in becoming a top employer and place to work.
Publication date: 12/6/2017