Company: Sensaphone

Customer: ARC Hospitality, New York City, New York

Installation: Sentinel Monitoring System

Completion: Fall 2015

Objective: Arc Hospitality owns more than 140 brand-name hotel properties. Their mission is to provide a superior experience for guests. Environmental factors impact this experience, so the properties strive to maintain stable ambient temperature and humidity in all interior rooms, hallways, and group areas. They also try to maintain set water temperature ranges in all bathrooms. Arc Hospitality recently started using Sensaphone Sentinel environmental monitoring systems to aid this process.

Work Completed: Arc Hospitality installed Sentinel devices at several properties, starting with a Marriott Courtyard in Gainesville, Florida. The Sentinel system monitors boiler room water temperature using hi/lo thresholds and a water incursion sensor. If the system detects a reading outside of the acceptable range, it sends emails, text messages, and VoIP phone calls to the local property manager and off-property corporate managers. Property managers also get instant real-time temperature and humidity readings from the lobby and entrance areas. Temperature sensors are placed in the lobby, top and bottom floors, and dehumidifier input duct. Humidity sensors are located in the lobby and top floor. Only one Sentinel system is needed to monitor the public areas of the entire hotel and up to 12 different environmental and equipment status conditions. At an Arc Hospitality property under construction, the Sentinel system notified workers about a water pressure drop. The system was monitoring temperature, humidity, and water pressure and issued a low-water-pressure alarm, indicating a problem with the current boiler configuration. The system’s data log also offered records of pressure readings related to time of day, which indicated periods of demand. This information gave the contractors the information they needed to reconfigure the boiler to respond correctly during peak demand.

Publication date: 11/4/2014

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