United Rentals Launches Automated Online Ordering System
Offers easy 24/7 access to equipment rentals
STAMFORD, Conn. — United Rentals Inc., a provider of equipment rentals including portable HVAC equipment, announced the launch of a new online service that allows renters to browse, price, reserve, and schedule equipment through any Internet-enabled device. The service fully automates the selection, order, confirmation, and payment process, and is available to all commercial and consumer renters. Available immediately, the service is open to any North America-based company or individual that registers on www.unitedrentals.com.
Using a next-generation interface, said the company, the new service automatically checks inventory availability at the branches closest to the jobsite and inputs order details directly into the rental enterprise system. The customer selects the rental dates, delivery and payment options, and if desired, can call or live-chat for assistance at any time.
Chris Hummel, chief marketing officer of United Rentals, said, “We are committed to satisfying each customer’s job requirements with the best choice, easiest access, and highest availability. Sometimes this means adopting a very consultative approach, but it can also mean delivering a streamlined approach for customers who know exactly what equipment they need. As digital transactions have become the norm in many industries, we’ve created a self-service shopping experience that is information-rich, mobile friendly, and simple to use for those renters who want to operate in a more digital manner.”
United Rentals offers 895 rental branches in the United States and Canada. For more information, visit www.unitedrentals.com.
Publication date: 8/9/2016