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HVAC ContractingService and Maintenance

Troubleshooting Challenge: A Comfort Cooling System That’s Not Performing

By Jim Johnson
electronic expansion valve

FIGURE 1: An electronic expansion valve (EEV).

An evaporator temperature sensor and gas temperature sensor

FIGURE 2: An evaporator temperature sensor and gas temperature sensor.

electronic expansion valve
An evaporator temperature sensor and gas temperature sensor
May 9, 2016

In this month’s troubleshooting situation the equipment that needs servicing is a split system and the refrigerant flow control is handled via an electronic expansion valve (EEV) shown in Figure 1.

In addition to the valve itself, an electronic valve control (EVC) board and two sensors are employed to control refrigerant flow. One sensor is known as an ET, which is designed to monitor evaporator temperature, and the other is a GT, which is designed to monitor gas temperature, and it is positioned on the suction line side of the evaporator coil. Figure 2 shows you the design of the system sensors.

When you arrive in response to the general complaint that the system isn’t keeping the area comfortable, you find that the system’s electronic control and fault code indicates via the LED system that there is a problem in the EEV system that controls the flow of refrigerant and maintains proper superheat. When you check the manufacturer’s information, you find that the sensors are in their proper locations.

As your next step, per manufacturer troubleshooting procedures, you turn the thermostat system switch off, turn the fan switch to on, and after a 10-minute run time, you measure and record the return air temperature. When you find that the dc voltage measurements at the EVC don’t correspond to the recorded return air temperature, you continue with the required voltage and resistance tests, and you find a zero ohms reading from the ET sensor lead to ground. 

Your troubleshooting question: What is the next step you need to take in servicing this equipment?

Compare your answers with ours here.

Publication date:5/9/2016

For information on Jim Johnson’s HVACR technician training DVDs, go to http://techtrainassoc.com/training-videos/hvacr-training-videos/.

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

KEYWORDS: expansion valves HVAC service troubleshooting and HVACR

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Jim Johnson is the director of training for Technical Training Associates, a Tucson, Ariz.-based firm that provides HVACR technician training DVDs/videos, E-books, and workshops. For more information, call 520-625-6847 or visit www.techtrainassoc.com. 

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