DES PLAINES, Ill. - The Refrigeration Service Engineers Society (RSES) debuted a contractor development program at the Heating, Airconditioning & Refrigeration Distributors International (HARDI) 2010 annual conference. The program features a combination of customized classes that will help contractors grow their businesses and improve profitability.

“Contractor profitability doesn’t just happen,” said Bruce Kamperschroer, CM, RSES International president. “It is a matter of education, which is RSES’s primary mission. Expanding from our traditional technical focus into business development is a natural progression, and one which our members have requested for some time now. Our instructors are seasoned, successful professionals in this arena, and we’re excited to offer their expertise to the industry at large.”

The contractor development program operates through two primary delivery channels: classes at RSES headquarters in Des Plaines, and partnerships with wholesale-distributors at their locations. The program consists of four main tracks: profit management, sales, installation, and service. Each track features classes that detail pertinent topics to help create a durable and sustainable competitive advantage. In addition, a 12-month profit consultation service by phone is offered to support the customized action plan developed specifically for each business.

“Wholesalers are logical partners for education and training of all types,” said Mark Lowry, RSES executive vice president. “Their financial performance is directly tied to contractor success, and the industry has many small business owners who could use some guidance as their businesses grow. We spoke to many distributors at the HARDI meeting who are interested in helping their customers, and are equally enthused to see RSES expanding into this area of education.”

For more information, contact Mark Lowry at 800-297-5660 ext. 4051 or

Publication date:11/29/2010