Upstate Systems Receives Top Honor
Frank Kern, director of Source 1, and Art Eberly, regional sales manager for Source 1, presented Upstate Systems with the Golden Sparky trophy during a special ceremony that included all of the company’s employees.
“This is a special honor to all of us here at Upstate,” said Rob Ambrosetti, director of aftermarket sales for Upstate. “The recognition is encouraging to us and makes us feel that our team is doing the right thing for our customers.”
Ambrosetti gives much of the credit for the award to his counter team and the customer service-centered attitude his company embraces from top to bottom.
“Everyone here is on the same page as far as customer service goes; the customer has to hang up the phone or walk away feeling like he or she has been helped.”
For more information, visit www.upstatesystems.com.
Publication date: 12/14/2009