ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account

Team Leadership: How to Break the Fear Barrier in Business

By Rob "Waldo" Waldman
June 22, 2009
Rob “Waldo” Waldman

As I write this article at my favorite Starbucks, I can’t help but hear the conversation next to me. A middle-aged woman is having a coffee meeting with a peer discussing job opportunities, the market, and their personal networks. It’s obvious that she’s lost her job due to cutbacks and is networking like mad, reaching out to her wingmen and exploring job opportunities.

Sound familiar?

We all know someone who recently lost a job or is struggling with his or her business. The economy is tough today. Sales are down, credit is tight, budgets are being slashed, and jobs are being cut. We’ve all been affected. It’s just reality. And while we can’t control Wall Street, the only thing we can control is how we react to what’s going on. As my friend and wingman John Harrington of OTR Consultants says, when adversity strikes, “we either fear or we lead.”

If we fear, we crawl out of bed anxious, worrisome, and focused on what we don’t have. We become strangled with doubt. We strap into our jet ready to take-off, but push up the throttle with the brakes on. Doubt prevents us from releasing our brakes and destroys the warrior spirit. It kills performance, which eventually leads to failure.

If we lead, we jump out of bed, acknowledge our fear (hey, it’s normal to be afraid when adversity strikes), and then give thanks for what we have. We gather our resources, plan the day’s mission, and take action. We focus on doing, not doubting … on performance, not philosophy. We understand that we’re in control of our jet and are ultimately responsible for results.

FEAR OR LEAD?

Here’s the question you have to ask yourself during adverse conditions: Will you fear or lead?

In turbulent times like today with the missiles being launched, we have to be warriors, not worriers. Warriors confront the reality of their fears, and then lead by taking action. When I flew in combat with my wingmen, sure we were scared. Sure we had doubt. But when it came time to execute, we prepared relentlessly and then took action as a team. We felt confident because we weren’t flying solo and knew we could count on each other for mutual support. Most importantly, we focused on our actions, not on our attitude.

In business, attitude alone won’t get you to take off. Yes it’s important, but ultimately you have to take action for change to occur. Attitude gives the thrust, but action provides the vector. You have to release the brakes on your jet and roll down the runway with a target and a plan, knowing full well what the stakes are. I know it can be overwhelming and it isn’t easy. But let’s face it: The greatest results in business often require the greatest effort and risk.

I want to emphasize that being a modern day warrior isn’t about combat. It’s about commitment, courage, and accountability. It’s about fighting for a cause that means something. Warriors fight for those they serve, but they also fight for freedom, peace, family, and love. Warriors work. Warriors live by the credo “The more you sweat in peace, the less you bleed in battle.” They plan and train with discipline and intensity and put forth the effort so that they never have to go to battle.

Most importantly, warriors are a beacon of hope for those in need. In essence, warriors are wingmen. Warriors are your friends who refer business to you, who share their best practices, and give feedback on your sales performance. They give their love and advice freely, but also help you be accountable to the most important wingman in your life - yourself.

Warriors are wingmen who will do what it takes to help you turn your fear into courage, push up your throttle, release your brakes and take off. Warriors want you to win.

As we deal in these uncertain economic times, I would challenge you to lead rather than fear. Be thankful for the warriors in your life who fight the good fight and who give you the courage to release your brakes and take off in turbulent conditions. And last but not least, pray for the strength to be a warrior for your customer, your co-workers, and for those less fortunate who can’t release the brakes on their own.

Be a wingman - a warrior with a heart.

Publication date: 06/22/2009

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

Rob Waldman builds team unity within organizations as a high-energy leadership inspirational speaker. A former combat-decorated fighter pilot with corporate sales experience, Waldo brings an exciting and valuable message to organizations by using fighter pilot strategies as building blocks for peak performance, teamwork, leadership, and trust. For more information, visit www.yourwingman.com or call him at 1-866-WALDO-16 (925-3616).

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    News
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    HVAC Light Commercial Market
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    Heat Pumps
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

HVAC-Price-Increase-graphic

HVAC Price Increase List: June 2026

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

R410A-Refrigerant-Cylinder.jpg

Refrigerant Recovery is a Revenue Opportunity

Heat-pump-cutaway.jpg

PFAS Rules and A2L Building Codes Continue to Evolve

Kroger.jpg

Kroger to Spend $100 Million to Reduce Refrigerant Leaks

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 9, 2026

Before You Go All In on AI: Set Up Your Business to Actually Win

In this webinar, we'll walk you through exactly what to get in place before you add AI to your business. You'll leave with a clear picture of where you stand today and a practical action plan to set yourself up for real results.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
A2L Refrigerants - Free Webinar - May 21, 2026

Related Articles

  • Team Leadership: How Winners Deal With Adversity

    See More
  • Team Leadership: Becoming a Business ACE

    See More
  • Team Leadership: The Myth of ‘Flawless Execution'

    See More

Related Products

See More Products
  • front cover only.jpg

    How to Market Your HVAC Business

  • new cover.jpg

    Profit is An Attitude: The Strategies You Need to Optimize Profits

  • Lessons Learned in a Boiler Room: A common sense approach to servicing and installing commercial boilers

See More Products

Events

View AllSubmit An Event
  • November 13, 2025

    4 Lead Generation Mistakes You Might Be Making in Your Business & How to Fix Them

    On Demand From website gaps to follow-up breakdowns, you’ll walk away with practical tips to improve your lead flow process and turn your marketing investment into actual revenue results.
View AllSubmit An Event

Related Directories

  • Howe Corp.

    Howe manufactures flake ice making equipment for use with virtually any refrigerant including natural such as R-744, and R-717, Ice storage bins, Condensing units for our ice flakers.
  • Alliance to Save Energy

    Coalition of business, government, environmental, consumer leaders promoting the efficient and clean use of energy worldwide to benefit consumers, the environment, the economy, national security.
  • Filterbuy Business

    As a domestic manufacturer, Filterbuy Business combines the value of American-made products, account management tools, and fast delivery times to deliver quality replacement filters.
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing