NetServiceBooks (NSB) is HVACR business and project management software, scheduling and field service software, job estimate and costing detail software, CRM (Customer Relations Management) software, and purchasing software bundled into one package. It integrates the entire service process from dispatching to financial statements. The Web-based service software is QuickBooks-compatible and contains flat-rate pricing features. The company provides users with secure logins based on individual job roles, and maintain and service user’s Websites for them. The data is private and secure. Support and customer service is also available on the Web. An instant messenger is located directly on the user’s Website and all conversations are logged into their database history for future reference. Support is available when needed.