ServiceOptimizer is a retooled software product that maximizes a company’s efficiency and productivity by streamlining planning, scheduling, service delivery, performance, and warranty management, according to the manufacturer. It is designed to meet the needs of mid- to large-size corporations with many field personnel. By implementing the software, businesses can allocate a technician to a particular job, identify skills needed for the job, manage overtime, and determine the location and parts requirements of the job.
ServicePower Inc., 175 Admiral Cochrane Dr., Ste. 203, Annapolis, MD 21401; 410-571-6333; 410-571-9330 (fax); www.servicepower.com