EVERETT, Wash. - In cooperation with the U.S. Consumer Product Safety Commission, Amprobe is voluntarily recalling its ACD-10 PRO, ACD-10 TRMS-PRO, ACD-14, and ACD-14 TRMS Digital Clamp Meters. The company asks that contractors/technicians stop using all of these products and return your unit to Amprobe and it will be replaced with an AC75B or ACD-15 TRMS PRO Digital Clamp Meter.
The recalled ACD-10 PRO, ACD-10 TRMS-PRO, ACD-14, and ACD-14 TRMS models "lock up" in certain circumstances, failing to properly measure hazardous voltage levels on electrical systems. When the clamp meter locks up, it provides readings under 1 volt or a millivolt reading. If the user does not follow industry standard practice by verifying the tester before and after checking a circuit, he/she may believe there is no voltage present when in fact there is. This could place the user in a potentially hazardous situation.
Contact Amprobe directly for a free replacement clamp meter. A postage-paid return mailer and a return tracking number can be requested through the Web at http://forms.amprobe.com/rma.asp?project=acdx&locale=usen or by calling 800-350-8661 Monday through Friday between 7 a.m. and 4 p.m. Pacific Time.
Amprobe asks that affected ACD-10 and/or ACD-14 Digital Clamp Meters be returned as soon as possible, even if you have not experienced problems. If you have any additional questions about this recall, call 800-350-8661.