Articles by Butch Welsch

My Two Cents: I’m Starting with the Man in the Mirror

Stop Making Excuses and Start Making Changes

The one place contractors seldom look to place blame is in the mirror. Do we look closely enough at ourselves and what we are doing within the business to honestly say that we are not part of the problem?


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My Two Cents: I Fought the Law and the Law Won

If You Can’t Beat Them, Join Them and Lead Them

As we all know, today’s HVAC equipment is not our forefather’s HVAC equipment, and the need to have trained and tested workers is more important than it has ever been.


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My Two Cents: Failing to Plan is Planning to Fail

Develop a Routine and Implement it

As a contractor, you need to have systems in place to ensure the proper planning is done for every job. 


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My Two Cents: The Spoken Word Was Our First Technology

Personal Attribution May Come at the Mercy of the Company

It has become very obvious that all of us need to be careful what we say. 


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My Two Cents: Maximizing Your Trade Show Space

Approachability, Attitude, Posture, and Planning Keys to Success

We have been exhibiting in the home builders’ home shows here in the St. Louis area for more than 60 years. While so many things have changed in so many ways over the years, it amazes me that exhibits in shows like these haven’t really changed much at all.


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My Two Cents: Everybody Wins with Maintenance Agreements

Contracts Ensure Constant Comfort, Help Keep Service Techs Busy

Maintenance agreements have always provided a number of benefits to both the contractor and his customer and are an opportunity that we as contractors should utilize and capitalize upon.  


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My Two Cents: You Say You Want a Revolution?

Simple Thermostats Are Morphing in Ways We Never Imagined

I believe it is clear that we are just at the beginning of this revolution, and it is likely that the changes and improvements in these devices are going to be released nearly as frequently as new cell phones enter the market. 


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Further Evidence Why Service Calls are Declining

Warranties, Conglomerates, Handymen All Play a Part

The general opinion is that there are several reasons for such a dip, and none of us should feel that we are doing something wrong. 


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By Failing to Plan, You’re Planning to Fail

January is a Great Time to Look at the Big Picture

It is necessary for us to step back and look at the big picture, at times, to make sure that our contracting firm is really headed in the right direction. 


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My Two Cents: Crooked Contractors Make Me Sick

The HVAC Industry is Not Without Its Share of Bad Apples

Frequent readers of this column are aware that I am extremely concerned about the image of our industry. Having been involved for as many years as I have, I have seen that image change and improve very significantly over the years. 


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Chris Mathis, president of Mathis Consulting Co. and vice chair of ASHRAE’s residential ad hoc committee, talks about ASHRAE’s exploration into the residential market. Posted on Oct. 17.

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