Here is the potential problem: A contractor quotes a customer on the compressor replacement, and he agrees to repair the cooler at the quoted price. Then, as the technician is completing the job — or even after he has finished replacing the compressor — he finds out there is another system problem.
When customers call your service company, it’s for one thing — your expertise. They don’t want a price, the problem fixed, the fast and cheap solution, etc. like many technicians think. They want good information and possibly a little guidance to make a good decision.
Used by businesses ranging from construction, HVAC, plumbing, electrical, and more
October 31, 2016
ExakTime’s wireless field time clock has been awarded a patent for its unique method of tracking, storing, and sending employee time records from the field to the office automatically via a cellular communication network.
The service is integrated with its software and core service management system
October 20, 2016
ServiceBench has announced the launch of a new supply chain service that enables a direct web connection from its cloud-based service business management software platforms to suppliers of replacement HVAC, appliance, and other service and repair parts.
Southern California customers gain comprehensive mechanical and plumbing solutions
September 19, 2016
Acco Engineered Systems announced that it will join forces with All Area Plumbing, a regional design-build plumbing contractor serving Southern California. Adding All Area Plumbing’s capabilities, Acco said it will strengthen its position as one of the largest mechanical contractors in the western United States.
Angie’s List has announced the launch of its “Work with the Best” sweepstakes for current and newly registered service providers, providing the opportunity to win one of four monthly drawings for DeWalt tool kits and a grand prize of a 2017 work truck.
As Virginia business grows, the company will put emphasis on its other divisions
August 17, 2016
The Tustin Group (TTG), a provider of integrated building services, has announced the opening of a new Mechanical Services Division in Stone Ridge, Virginia. The goal for the Virginia office is to first capitalize on market opportunities and build a strong base of core mechanical service customers.
Acquisition strengthens company’s presence in northern Virginia
August 4, 2016
American Residential Services (ARS), a privately-held national provider of air conditioning, heating, and plumbing services, announced that it has acquired the assets of Weather Crafters, Chester, Virginia. Located in the Richmond area, it will be rebranded as ARS of Richmond.
Company offers home maintenance and repair services, including HVAC, plumbing, and electrical
July 7, 2016
The Wrench Group announced that Ken Haines has been selected to lead the company and will assume the role of chief executive officer. Haines was formerly the president and CEO of Atlanta’s Coolray Companies, one of Wrench’s four regional brands. The company will be headquartered in Marietta, Georgia.
The Occupational Safety and Health Administration’s (OSHA’s) Confined Spaces in Construction final rule, issued May 4, 2015, created confusion in the HVAC industry. ACCA announced that, after months of negotiations with OSHA, an agreement clarifies that the rule has very limited application in the residential HVAC industry.