• What does this button do?
• Are you sure the power is off?
• Which wire was I supposed to cut?
• I’ve done this before?
• That’s odd.
Of course that, as we know, barely scratches the surface of phases we hear tossed about in the HVACR industry.
To those I can add:
• But we’ve always done it that way.
• What’s the “rule of thumb” for servicing this?
• Close enough.
• The refrigerant is probably still OK to reuse.
• I remember my grandfather told me to …
• I’ll get the manifold gauge. It is right under the refrigerant tank in the van.
I don’t need to:
a) Read the manufacturer’s manual;
b) Call the manufacturer;
c) Figure out who the manufacturer is.
Then there are those phrases that are often offered customers:
• Sure, I’ll give you a ballpark guess on what this will cost you.
• Be done in 90 minutes, two hours max.
• I’m the cheapest price in town.
• I do great work. You’ll be totally satisfied. (To be followed by: “I’m not getting much return business. Must be the economy.”)
By the way, if you have some more phrases too often (mis)spoken in the industry, let me know.