This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.
This Website Uses Cookies By closing this message or continuing to use our site, you agree to our cookie policy. Learn MoreThis website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.
Steven Horwood is a regional business development manager for Black & McDonald Ltd. based in Toronto, Canada, and serves on the Education Committee of the Mechanical Service Contractors of America.
Whether an owner/operator, service or sales manager, you are probably under constant scrutiny to ensure peak performance from your HVAC contract sales reps. This is no more apparent than under the current uncertain economic times.