In 2001, Don Bowen won The NEWS' "Do You Want to Grow Your Business?" contest. Since then, improvements he has made to Bowen Heating & Cooling include expanding his maintenance agreement customers and adding more people to his service and installation crews.
People are becoming more aware of indoor air quality (IAQ) problems and are seeking experts to advise them on the best ways to keep their indoor environments comfortable and healthy. That was the message from Rich Finigan speaking at the IAQA-AmIAQ-IESO 2005 Unification Conference.
During the heyday of contractor consolidation, Tom Godby sold his business to American Residential Services (ARS). When the urge came to start a new HVAC business, Godby knew he needed to have the right people in place to make the new startup work.
Greg Firth knows a few things about hurricane cleanups. The owner of Fireservices Disaster Kleenup, Ft. Myers, Fla., has been involved with many cleanups in his business career. Firth spoke to attendees at the recent IAQA-AmIAQ-IESO 2005 Unification Conference.
The main focus of a panel discussion made up of manufacturers, suppliers, and contractors at the Plumbing-Heating-Cooling Contractors (PHCC) Network '05 Conference was to find ways to improve the supply channel by open and honest communication.
What is it that keeps us from listening to customers? Maybe it's because we feel like if we do, we'll become accountable for the results - or maybe we'll look like we don't know our jobs if we ask too many questions.
Because the Oxnard Civic Center Professional Building's 30-plus-year-old HVAC system was requiring constant repairs, Kaiser Air Conditioning advised that the worn-out equipment be replaced with state-of-the-art technology - a cooling and heating system that could provide individual zoning controls for each of the building's tenants.
The NEWS' contractor consultants discuss the pros and cons of dispatching service technicians to their first call directly from their homes each morning versus asking service technicians to report to work first.
Atlanta Motor Speedway officials relied on Lennox Industries for the emergency replacement of a majority of the rooftop air conditioning units destroyed by an F2 tornado.
When a distributor cannot quickly and efficiently meet the needs of a contractor, it strains their relationship. Time is money, and frustrations mount for both the distributor and the contractor when either is wasted. F.W. Webb Co., an HVAC distributor in Bedford, Mass., employs vendor-managed inventory (VMI) to solve time, money, and supply issues.
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