There are key objectives of an aftermarket parts and service business that are necessary in order to become and remain successful, especially in trying economic conditions. According to the Source 1 division of York/Johnson Controls, these include unwavering availability; outstanding product breadth; and, last but not least, competitive pricing.
In service industries such as HVACR, customer satisfaction is one of the cornerstones of any reputable outfit. By placing an emphasis on customer service - both on the parts/supplies business as well as contractor repair/installation efforts - mutually rewarding professional relationships can be forged and profit margins widened.
The winds of change are blowing across the U.S., and nowhere is that more evident than in the commercial boiler market. Manufacturers have spent considerable time researching and developing new technologies in order to be able to offer cutting edge commercial boilers that feature high-efficiency performance, increased fuel savings, superior control, and low emissions.
Tozour Energy Systems is comprised of three business entities: Tozour-Trane, HVAC Parts and Supplies, and Tozour Energy. Its growth into the parts and supplies segment, as well as how the company emphasizes service as part of its value proposition are key factors in establishing Tozour as a value-driven company.
With temperatures surpassing 100°F in the Pacific Northwest, residents and contractors are scrambling to stay cool. Residents usually don’t have a need for a/c and so they don’t have regular maintenance or don’t have an a/c unit at all. With the extreme weather, finding, repairing, and installing equipment is proving difficult.
The Associated General Contractors (AGC) of America released an analysis of the federal stimulus program’s initial impact on construction hiring and spending practices during a national media conference call. Stephen E. Sandherr, the association’s CEO, said, “The stimulus is clearly working, it just isn’t working fast enough for many construction workers in many communities.”
Bob is a service technician who is well trained and nationally certified. However, he sometimes suffers from the same confusion that all technicians occasionally do - the facts that he gathers may or may not point to the obvious cause of the problem or the best solution. But Bob has something that no one else has.
When a case of Listeria broke out in a U.S. meat-processing facility, product recalls led to lost revenues and a compromised reputation. The facility had two options: Adress the problem or close the plant. To prevent future outbreaks and manage moisture, the meat-processing facility installed a liquid desiccant dehumidification system.
Americans today spend most of their time indoors, and their homes aren’t always the safe havens they think they are. Indoor air pollution has become rather pervasive, which in many cases is the result of efforts to save energy and increase comfort.
In essence, air conditioning units are primarily designed to address temperature and dehumidifiers designed to address humidity levels. It is when the job descriptions begin to intermingle that homeowners may find themselves in an uncomfortable and less efficient environment.
RSS
