“Number are through the roof,” HARDI CEO Talbot Gee told members in a recent video update. In fact, the association’s room block at the JW Marriott Palm Desert sold out by mid-October. However, HARDI is managing a waiting list at the venue, and members can still register for the event and check the official overflow hotels listed at HARDI’s website.

 

Sunday

Rather than the common strategy of running multiple tracks of sessions over multiple days, HARDI has organized its session by giving each day its own distinct theme. Setting keynote speakers aside for a minute, Sunday’s theme is “Catalysts: The Forces Igniting Motion.” Attendees can pick the subtopics that most interest them, and what follows is a partial selection of options.

Industry mergers and acquisitions have grown in profile this year, on both the distributor and contractor sides. ACHR NEWS publisher Mike Murphy will moderate a panel examining this dynamic in the contractor space, while an earlier panel will discuss the same trend in HVAC distribution.

A back-to-back pair of session will focus on understanding the customer better. Farmington Consulting’s TJ O’Connor returns for another tour through the annual Voice of the Contractor research study, while Bluon EVP Scott Peirson digs deeper into the Voice of the Technician findings.

In many years, another massive evolution in refrigerant use would be the marquee topic. It may have stiff competition, but distributors still cannot afford to fall behind as this transition unfolds.

Phillip Martin, chair of the HVACR Residential Council and COO of cfm Distributors, will moderate a panel looking at A2L refrigerants. A related afternoon session tackles “Dispelling Myths About A2L Safety.”

HARDI legislation guru Alex Ayers will moderate his own complementary session on A2L-related codes and standards and what they mean for distributor warehouses and equipment.

Distributors were intimately familiar with it already, but 2021 has been the year where the phrase “supply chain” entered the public consciousness. ActVantage’s Pradip Krishnadevarajan and Senthil Gunasekaran will look at real examples of ways to deal with supply chain disruption, including quantitative assessment of supply chain performance, increasing safety stock, and optimizing annual supplier spend.

A global pandemic and how to live with it would also grab more of the spotlight in a less interesting year, and the repercussions are still moving through HVAC and other sectors. Julie Pollak, chief economist at ZipRecruiter, hosts an afternoon session examining talent attraction in the age of COVID.

Midafternoon also features HARDI’s team leader of market intelligence and ever-insightful Tim Fisher, distilling market data and what it means in “2021 In Review: An Update On Industry Benchmarks.”

Later in the afternoon, HARDI’s “resident political nerds” Ayers and Palmer Schoening will host a 30-minute Q&A about recent and potential HVAC-relevant happenings in the halls of Congress and the White House.

 

Monday

It’s all about the challenges on Monday as “Friction: The Forces Slowing Progress” takes the reins for content.

After a networking breakfast, moderator and Indian River Consulting Group managing partner Mike Marks will lead a panel through another look at recruiting and retaining talent. More than the underlying causes, this panel will narrow its attention to best practices and what has worked for those companies who have managed to get ahead of the curve.

COVID and consolidation may have achieved high profiles more recently, but evergreen matters like business succession remain as important as ever for distributors. It is one area where the more successful a distributor becomes, the more they have to lose. In their session, Terry Resnick and Lee Resnick of Resnick Succession Group will review vital strategies regarding succession and wealth preservation, as well as transition of business assets.

Dale Norton, chair of Refrigeration Council and director of sales at Meier Supply Co., will look into “Pitfalls to Reclamation” and a topic that will only get more critical amid refrigerant transition and climate change concerns.

Personnel problems may be universal and inventory can get scarce, but at the same time, bountiful sales results are also quite common. Paul Guidice serves as CEO at CoMetrics. At this event, he will also serve as tour guide through a combination of HARDI metrics and data to sort out the impacts today’s unusual confluence of circumstances.

Internships and apprenticeships can represent one tactic for dealing with personnel shortages. HARDI’s own Chris DeBoer will moderate a panel highlighting some success stories in that arena. Meanwhile, in-house politicos Ayers and Schoening return for a conversation about taxes, regulation, and the Biden administration.

Sessions take a breather in the afternoon as a well-stocked Booth Program is the star attraction for attendees.

The final late-afternoon offering is the first Market Intelligence regional outlook exclusive session. Available only to State of Channel purchasers, this session will cover the Southwestern and Southeastern regions.

 

Tuesday

Having toured some of the darker side of the modern distributor’s environment on Monday, the agenda turns to “Accelerants: The Forces Enabling Quick Industry Response” on Tuesday.

John Willis takes a morning session to talk about how a new technology platform enabled his company to refine inventory planning and maximize supply chain operations.

Hard to believe that e-commerce has slipped this far down the discussion, but it represents another serious pre-COVID challenge that hasn’t gone anywhere. Ian Heller’s session looks at “Foolish Assumption Disguised as Best Practices” and how to get past “conventional wisdom” that may or may not be wise.

Jonathan Bein continues the topic later, noting that revenue going through e-commerce lags in HVACR compares to other sectors. Bein will focus on what HVACR manufacturers and distributors are doing, from current digital capabilities to selling on marketplaces and beyond.

Like company succession, selling the business is another permanently relevant topic. Susan Frew will steer a session going over 8 things that matter to a buyer and what distributors can do about them now, regardless of whether the selling timeframe is 2 years or 20 years.

The post-lunch agenda includes the remaining two Market Intelligence exclusive regional outlook sessions. One will cover the Central and Great Lakes region, while the final 45-minute outlook will cover Northeastern and Mid-Atlantic regions.

 

Paying the Cost to be the Boss

HARDI distributors ready mix business with pleasure in Southern California can reserve their spot at https://hardiconference.com.

The standard Executive individual registration for this year’s annual conference is $1,200. This includes access to all general sessions and breakout sessions. It also includes booth program admission on Monday.

Guest registrations are available for spouses and other industry guests. This $600 registration delivers access to the general sessions (breakfasts and lunches), opening and closing events, and access to both a local tour and a guest hospitality event.

Finally, perhaps the best deal of all awaits any dependents 12 or under, who may register and enjoy the resort’s environs free of charge.