BREA, Calif. — CoolSys has partnered with ECMC Education to launch a multi-faceted, online training program for its technicians. With courses scheduled to begin in September, technicians can enroll and attend interactive online courses and complete evaluations with a CoolSys senior-level technical training coach to ensure learning targets are accomplished.   

“CoolSys has always been dedicated to training and investing in employees, so we’re excited to be taking our training initiatives to a new level through our partnership with ECMC Education,” said Beth Goldstein, chief human resources officer at CoolSys. “In launching this new online program, we can now make high quality, advanced training accessible to our new and current team members located anywhere in the country.“ 

As traditional classroom training has been impacted by limitations imposed by the COVID-19 pandemic, the new online training program will enable CoolSys to continue to expand its training initiatives and meet the diverse needs of trainees with remote instruction.  Students will be able to access the online training at their own pace with each course lasting eight weeks with approximately five hours per week of coursework.  In tandem with the online training, experienced CoolSys technicians will serve as technical training coaches to evaluate the progress of each trainee in a hands-on environment with the proper social distancing measures in place during the COVID-19 pandemic.

The CoolSys training program will be designed to deliver five levels of training based on the needs of each technician. Starting in September, the program will launch training geared to servicing convenience stores, small-box retail, and supermarkets with single systems. By the end of the year, CoolSys will deploy three additional levels of advanced training to provide all necessary services for supermarkets. Another training module will launch in January 2021 to offer more foundational skills for technicians. 

“In today’s marketplace, it is more important than ever for industry and education to come together to efficiently and effectively meet the needs of the business while also setting employees on a track for career advancement and success,” said Todd Steele, president, ECMC Education. “By aligning our areas of expertise, we are effectively addressing CoolSys’ talent development needs, without the geographic or scheduling constraints associated with conventional training programs.” 

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