ALPHARETTA, Ga. — LG Electronics USA Air Conditioning Technologies has extended its limited liability warranty program to 10 year parts and 10 year compressor warranty on qualified systems, including the company’s variable refrigerant flow (VRF) systems and residential/light commercial single and multi-zone split product lines.
“The newly expanded warranty program is part of our commitment to the marketplace in order to support our industry-leading technologies in the field,” said Tom Pivovar, director, aftermarket operations, LG Air Conditioning Technologies.
In addition to the extended limited warranty, LG Excellence Contractors will now benefit from an additional two year parts and two year compressor warranty for qualifying residential/light commercial systems, extending their Standard Limited Liability Warranty to 12 years for the parts and compressor. The warranty extension serves as another premier benefit afforded to LG Excellence Contractors in addition to access to state-of-the-art training programs, marketing support and lead referrals.
“LG truly believes in the reliability of our systems and by extending warranties, we want to pass along that confidence to our customers so they can better serve the end-users,” said Pivovar.
With the announcement of the extended warranties comes the launch of a new online product registration platform. Designed to not only streamline registration for contractors, the online interface enables end-users to have direct access to register their eligible systems within 60 days of startup. In creating a more efficient registration process, LG will have better insight into product installations and gain valuable data for future product development.
For the complete eligibility requirements and additional information on the new LG warranties, customers can contact their local LG sales representative. Complete details also are available online at lg-vrf.com/warranty.aspx/ or lg-dfs.com/warranty.aspx/.