The Commitment to Customers award recognizes organizations that implement internal practices to build better customer relationships and trust and that go above and beyond to maintain transparency with customers.
Most homeowners will get three bids for HVAC work, a new survey found. Marketing specialists say contractors should get in front of those potential customers before they pick up the phone, and then aim to stay there.
Residential gas furnaces must all have a minimum AFUE of 95% beginning in five years. Some in the HVAC industry say the new Department of Energy rule will ultimately hurt homeowners.
Recipients of new HVAC systems through the Lennox Feel The Love program included veterans, teachers, first responders, and families in need of new HVAC systems.