Service & Maintenance

Btu Buddy 83: Electric Heat Questions and Answers

By Bill Johnson
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Bob and Btu Buddy have gotten together for coffee to discuss the previous service call and some of the questions about electric heating that came up. Btu Buddy said that they would talk about them one at a time, and probably other questions would come up.
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Improving Chiller Efficiency

By Mike Taitano
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When you improve chiller efficiency, you can have better control of the chiller and the air conditioning in the building, and the chiller will also last longer. The recommendations here are for centrifugal chillers. Several different methods are suggested.
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Btu Buddy 82: Electric Heat Furnace Confusion

By Bill Johnson
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A call has come in from a new customer that the system in a small office building is not heating properly. Bob finds the building has an electric heat furnace and, when he removes the panel, he is amazed at how many wires and terminals there are and starts to become confused. Btu Buddy arrives to assist him.
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Troubleshooting Challenge: A Modular A/C Unit That's Not Cooling

By Jim Johnson
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In this month’s troubleshooting situation we’re taking you to a modular classroom with a heating/cooling unit that employs resistance-type elements for the heating mode, and a direct expansion system for cooling. The complaint is that there is “very little cooling” being accomplished.
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Btu Buddy 81: Frosting Heat Pumps

By Bill Johnson
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The day has been cold and damp, and Bob has been called to do a routine checkup on a heat pump in a condominium complex. Most of the units in the complex are frosted over, but the unit that he is to service has a very different frost pattern. Bob is trying to figure out what’s going on when Btu Buddy appears to help him.
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Top Five Reasons Commercial Customers Need an Energy Efficiency System

By Gus Ezcurra
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The greatest energy cost reduction opportunity lies with the HVAC system - a facility’s largest discretionary source of energy demand and, thus, its highest controllable expense. Advancements in commercial energy efficiency systems have now made them far more affordable for small to mid-sized facilities.
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Btu Buddy 80: Duct Restriction

By Bill Johnson
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Bob gets a service call where the owner says there is not enough heating at one end of an office building. With Btu Buddy's assistance, Bob checks the duct system and finds that a piece of duct liner is laying down in the duct blocking the airflow and he proceeds to correct the problem.
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Troubleshooting Challenge: A Furnace That's Not Heating the Whole House

By Jim Johnson
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In this troubleshooting situation, we have a customer who is complaining about one of the bedrooms in their home, specifically that the gas furnace doesn’t warm the room properly. When you arrive, you find that the bedroom in question is the furthest from the furnace, and that the duct system is an extended plenum system.
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Btu Buddy 79: Lunchtime Lesson on Dew Point

By Bill Johnson
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Their last service call is continued as Bob and Btu Buddy meet for lunch at the restaurant where the call occurred to discuss dew point. The duct through the dining room was dripping because the duct surface temperature was below the dew point temperature of the room and moisture formed on the duct surface.
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An Ounce of Prevention Can Be Worth $1 Million

By Dale Green
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We probably heard it many times growing up, the old adage that an ounce of prevention is worth a pound of cure. When it comes to your customer’s HVAC system, preventive maintenance not only increases the life of the system, improves energy efficiency, and reduces pollutants, but it also saves homeowners money.
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