Service & Maintenance

Btu Buddy 82: Electric Heat Furnace Confusion

A call has come in from a new customer that the system in a small office building is not heating properly. Bob finds the building has an electric heat furnace and, when he removes the panel, he is amazed at how many wires and terminals there are and starts to become confused. Btu Buddy arrives to assist him.
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Btu Buddy 81: Frosting Heat Pumps

The day has been cold and damp, and Bob has been called to do a routine checkup on a heat pump in a condominium complex. Most of the units in the complex are frosted over, but the unit that he is to service has a very different frost pattern. Bob is trying to figure out what’s going on when Btu Buddy appears to help him.
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Btu Buddy 80: Duct Restriction

Bob gets a service call where the owner says there is not enough heating at one end of an office building. With Btu Buddy's assistance, Bob checks the duct system and finds that a piece of duct liner is laying down in the duct blocking the airflow and he proceeds to correct the problem.
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Btu Buddy 79: Lunchtime Lesson on Dew Point

Their last service call is continued as Bob and Btu Buddy meet for lunch at the restaurant where the call occurred to discuss dew point. The duct through the dining room was dripping because the duct surface temperature was below the dew point temperature of the room and moisture formed on the duct surface.
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An Ounce of Prevention Can Be Worth $1 Million

We probably heard it many times growing up, the old adage that an ounce of prevention is worth a pound of cure. When it comes to your customer’s HVAC system, preventive maintenance not only increases the life of the system, improves energy efficiency, and reduces pollutants, but it also saves homeowners money.
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Btu Buddy 78: Sweating Duct

Bob gets a call from the dispatcher that a new customer, a restaurant, has some ductwork in the dining room that has been sweating during the lunch hour for the last several days and dripping on the customers. It is about lunchtime so Bob goes to the restaurant to check it out. Btu Buddy helps in solving the problem.
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