The learning during the day included industry trends, business management ideas, and details on some of the newest products being introduced in the industry.
The point I'm making is that often times there needs to be some frills attached to training.
It doesn't have to be as elaborate as a race weekend. The monthly meetings of the local chapter of the Refrigeration Service Engineers Society (RSES) that I am a member of start with a complimentary dinner that could be pizza, pasta, chicken, beef, etc. The chapter segues from the dinner into the business meeting in order to get business matters out of the way early enough to give the speaker (usually a tech person from a manufacturer or a manufacturers rep) plenty of time to say what he or she wants to say and then answer questions - and then get the attendees on their way home early enough so they can be ready for any early service calls the next morning.
QUALIFIED TECHSThis industry is constantly stressing the need for qualified technicians and ongoing training. Frankly, there is plenty of training out there. For example, I wrote a story last year about the wide range of training courses and seminars offered by RSES. But I also noted the society was concerned about the turnout at many of those events.
So maybe the question to be asked is not "How do we get qualified technicians?" but "How do we get technicians plugged into all the training the industry already offers in order to make them qualified?"
Maybe it is as basic as some free pizza and soda; maybe it means a weekend with a lot of entertainment wrapped around the educational events. But the industry cannot assume a technician will come to a no-frills training session just because it is there. There has to be a bit more of a lure. And an industry that can come up with some of the extraordinary technologies we've seen over the years should be able to figure out what some really good lures could be.
Peter Powell, Refrigeration Editor, 847-622-7260, 847-622-7266 (fax), firstname.lastname@example.org
Publication date: 03/06/2006