Barry T. Wright is senior partner at Grosvenor Training and Consulting. He has facilitated more than 1,400 developmental programs across numerous industries for clients ranging from Fortune 500 companies to national and international wholesalers and distributors. Contact him at barrytwright@hotmail.com.

Keep the Blinkers On or Take them Off – That Is the Question?

Why is it that outside salespeople commonly fail to seek additional, new opportunities?

Barry Wright

January 21, 2019

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Take the blinkers off, take a risk, and pique your curiosity for new opportunities of not only selling what you sell but offering anything else the client is currently buying or may buy in the future.

How to Effectively Sell a Price Increase Again and Again and Again

The delivery of such bad news calls for tact, diplomacy, and concern for the wellbeing of all parties involved

Barry Wright

November 6, 2018

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Price increases are caused by numerous factors, including tariffs, tightness in supply chains, the cost of freight, shortage of drivers, constraint of product, the never-ending threat of interest rates, and more

Don’t Fail to Act on Feedback

Three essential questions designed to sharpen your focus on customer feedback

Barry Wright

June 22, 2018

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Feedback, at its core, revolves around: What did we do well, what can we do better, and what do others do that we’re not doing?

Making a Habit Out of Developing Positive Habits

Setting a goal means nothing without a habitual process

Barry Wright

April 12, 2018

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It’s imperative to create a clear list of highly specific actions to take for achievement of our goals.

75 Percent of Your People Will Never Be Able to Negotiate

Here are 12 qualities to look for in new hires to help them bridge the gap

Barry Wright

January 15, 2018

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In 2018, creativity should not be at the bottom of the list. However, sometimes it is impossible to find a better deal when there are simply no other options.

Opportunities and Challenges with Handling Flammable Refrigerants

On Demand Refrigerant Safety Classes A2L and A3 have a very low GWP, making them a strong, long-term solution for many HVACR applications. However, these refrigerants are classified as mildly flammable and highly flammable respectively. This flammability class raises safety and compliance concerns. This webinar will help you understand these classes, along with the opportunities these refrigerants can offer.

Heatcraft Contractor Certification Training
Beacon II Technician Certification Workshop
QRC Technician Certification Workshop
SMART II Technician Certification Workshop
(includes hands-on exercises with wiring simulators)

ACHRNEWS

2019 February 11

Learn more about hydronic and radiant heat products in this issue of The NEWS, and find out why contractors should consider adding wet heat to their suite of solutions.

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