Articles by Bill Johnson

Btu Buddy 116: Oil Burner Pump Problem - Part 1

By Bill Johnson
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Bob and Tim were on their way to a no heat call. It was an oil heat application and Tim was anxious to work on an oil system. He had not seen an actual oil heat installation, only in the school lab. Those are great, but not like the real thing at a customer’s house.


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Btu Buddy 115: No Cooling Call, Condensate Problem

By Bill Johnson
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Bob and Tim have arrived at a “no cooling” call at a commercial building location. They went first to the thermostat and noticed that the indoor fan was running, but there was no cool air coming out of the air registers.


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Btu Buddy 114: Excess Humidity in a House

By Bill Johnson
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Bob and Tim were on their way to a residence outside of town where the homeowners’ complaint was excess humidity in the house. When they arrived, they met the housewife and she told them, “The plumbing fixtures often sweat, there is mold in some of the closets, and mold is beginning to form in the laundry room.”


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Btu Buddy 113: Restriction in the Liquid Line Problem

By Bill Johnson
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Bob and Tim have been sent on a call to a house with no cooling. The system has just been installed and the construction crew has been having problems with startup. The system has a capillary tube metering device and Bob and Tim begin looking at what may be wrong.


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Btu Buddy 112: Too Much Load for Air Conditioner

By Bill Johnson
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Bob and Tim were on their way to a residence where the occupants said their unit runs all day long, but the space temperature rises to 82°F while the thermostat is set at 75°. The unit shuts off during the night and the temperature inside is 75° in the morning, but during the day it rises.


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Btu Buddy 111: Burned Hermetic Compressor - Part 2

By Bill Johnson
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Bob and Tim have gone back to the job with the grounded compressor. They changed the compressor yesterday and ran the unit for a few minutes, then shut the system down, leaving the crankcase heat on so they could start it up later. They now want to determine why the compressor burned.


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Btu Buddy 110: Burned Hermetic Compressor - Part 1

By Bill Johnson
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Bob and Tim were on their way to a no cooling call at a commercial building. When they arrived, they talked to the building manager and checked the thermostat. It was set at 72°F but the thermometer was reading 78°. Tim said, “The fan is running, so there is control voltage and the thermostat seems to be calling for cooling.”


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Btu Buddy 109: Preventing Copper Theft

By Bill Johnson
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Bob and Tim were just finishing a service contract call when they were contacted by the dispatcher about a no cooling call at a new installation at a small retail store. The weather was unusually warm for this time of the year.


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Btu Buddy 108: Service Call on a Gas Furnace

By Bill Johnson
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Bob and Tim have been sent on a routine service contract call to a new customer. The system is a gas furnace with central air conditioning. After changing the filter and oiling the fan motor, Tim went to the thermostat and caused the furnace to come on and they were looking at the burner when Tim said, “That gas flame doesn’t look right.”


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Btu Buddy 107: Heat Pump Service Call - Part 2

By Bill Johnson
One Comment
Bob and Tim are continuing a service call on a heat pump that has two failed auxiliary heaters. When they went to the supply house to get new heaters, they left wondering if the heat pump itself was operating up to capacity. After replacing the defective heaters, Bob suggested a visual inspection of the heat pump.


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