Bill Johnson

Bill Johnson

Active in the HVACR industry since the 1950s, Bill Johnson graduated in gas fuel technology and refrigeration from the Southern Technical Institute, a branch of Georgia Tech (now known as Southern Polytechnic Institute). He taught HVAC classes at Coosa Valley Vocational & Technical Institute for four years. He moved on to become service manager for Layne Trane, Charlotte, N.C. He taught for 15 years at Central Piedmont Community College, part of this time as program director. He had his own business for five years doing installation and service work. Now retired, he is the author of Practical Heating Technology and Practical Cooling Technology, and continues as a co-author of Refrigeration & Air Conditioning Technology, seventh edition, all published by Delmar Cengage Learning. For more information, he can be reached at 704-968-0000 or thebillj1@gmail.com.

Btu Buddy Notebook is a collection of more than 50 service call scenarios in book form covering both cooling season and heating season troubleshooting. For more information and to purchase the book, visit the HVACR Industry Store.

ARTICLES

Btu Buddy 137: Heat Pump Problem in the Summer

By Bill Johnson
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Bob and Tim were on their way to a no cooling call; in fact, it sounded like a heating call. The customer has a bonus room on the third floor that used to be attic space. When Bob and Tim arrived, the customer told them, “The bonus room upstairs seems much too hot and the air coming out of the registers is hot to the touch.”


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Btu Buddy 136: Water-Cooled Chiller Problems - Part 2

By Bill Johnson
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Bob and Tim were getting set up to clean the condenser tubes in a chiller. They were doing this job at night during overtime hours because they discovered the problem earlier that afternoon and the customer said the chiller needed to be able to operate at full capacity tomorrow for a conference.


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Btu Buddy 135: Water-Cooled Chiller Problems - Part 1

By Bill Johnson
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Bob and Tim were on their way to a no cooling call at an office building with a 100-ton water-cooled chiller. As always, management was in a hurry to get the problem solved because the tenants were hot.


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Btu Buddy 134: An Unusual Service Call

By Bill Johnson
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Bob and Tim were on their way to a no cooling call. The spring season was still cool at night and warm in the daytime. The customer told the dispatcher, “The unit started up at about 10:30 a.m. this morning and made a noise, but did not cool the house, even though it is still running.”


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Btu Buddy 133: Evaporator Coil Freezing, Low Ambient Problems

By Bill Johnson
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Bob and Tim were on their way to a no cooling call, their first of the season, when Tim asked, “Wonder why we would have a no cooling call this time of year? It is only 75°F during the day and 40° at night.”


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Btu Buddy 132: Tuning an Oil Furnace

By Bill Johnson
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Tim had asked Bob to go into depth about tuning an oil burner during the last service call. “You said that oil burning equipment requires more attention than any other type of residential heating equipment,” Tim said. “Can you explain why?”


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Btu Buddy 131: Oil Burner Service Call

By Bill Johnson
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Bob and Tim were on their way to an oil heat service call. It is cold and the owner has no heat. Tim read the service ticket for today and said, “The owner says that the burner won’t burn and makes a sputtering sound for a few minutes and shuts off.”


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Btu Buddy 130: Heat Pump Electrical Problems

By Bill Johnson
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Bob and Tim have gotten together for another informational session. Tim requested some extra after-hours training about heat pumps. In their last session, they talked about heat pump mechanical problems. This time they discuss electrical problems.


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Btu Buddy 129: Heat Pump Service Tips

By Bill Johnson
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Bob and Tim were taking a break and Bob began explaining some of the tips that he has learned in servicing heat pumps. Bob said, “Let’s go over some of the service problems that you may have with a heat pump.”


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Btu Buddy 128: Why a Heat Pump?

By Bill Johnson
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The season was getting colder and heating calls were beginning to come in. Bob and Tim were riding to a large residence that had three heat pumps to provide heating and cooling for the structure and Tim asked a question, “Why are heat pumps so popular?”


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