Articles by Kyle Gargaro

Could a Facebook Complaint Take Down Your Company?

My last column discussed how a company could use Facebook to its advantage by doing background research there on both current and prospective employees. Now I will talk about the negative side of this social media site - unsatisfied customers taking to Facebook and starting pages that disparage your company.
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Siers Becomes Franchise Leader

For the first time in the company’s history, Clockwork Home Services Inc. has allowed franchisees to have the opportunity to elect a president for each of the franchise brands. For the One Hour Air Conditioning & Heating brand, Lenny Siers won the presidential election.
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How to Use Facebook for Evil

Are you using Facebook? Now before your eyes glaze over and you become agitated that we have wasted precious space in our magazine talking about marketing and social media, it is important to point out that I want you to use Facebook for evil. If you want to use it for good also, that is cool. But evil is more fun to talk about.
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Get the HVAC Tech to the Wedding

Usually the biggest disaster one has to worry about on one’s wedding day is Uncle Al getting overserved and somehow ending up with the microphone and making an inappropriate toast. For a couple in Brooklyn, the bigger problem was air conditioning.
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HVAC Contractor in Haiti

A lot of day-to-day annoyances can ruin the week. Customers not paying their bills after the work is done, employees not taking their jobs seriously enough, and the DVR malfunctioning and not taping “The Jersey Shore” are all occurrences that can lead to frustration.
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2015 ACCA Conference

Images from the 2015 ACCA Conference in Grapevine, Texas. Posted on April 8, 2015.

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NEWSMakers: Mark Crockett
Mark Crockett vice president, Crockett Facilities Services, explains the importance of technician training, the value of being a top minority-owned company in the U.S., current projects the company is managing, and much more. Posted on April 24.
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2015 National Plumbing & HVAC Estimator

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