Business Management

Check, Please: Using Credit Checks as Part of the Hiring Process

March 21, 2011
For many employers, running credit checks on job applicants is a regular part of the hiring process. But employers also need to be very careful when they use background credit checks for job applicants. They must weigh their need to know with a person’s right to privacy.
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Advertising and Referrals: The One-Two Punch of Marketing

March 7, 2011
There are five great reasons to advertise: 1) To reach new customers; 2) To keep your name before current customers; 3) Because it pays over the long term; 4) To generate traffic; and 5) To increase sales and profits. A great way to maximize sales and profits is to complement your advertising with referral marketing.
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Diabetes, Epilepsy, and the ADA: Finding the Right Balance in the Workplace

February 21, 2011
Complying with the Americans with Disabilities Act (ADA) has always required employers to walk a fine line. The guidelines aren’t always clear, every disability and particular situation involve a unique set of factors, and the laws are constantly developing. Many are still trying to sort out the implications of the ADA Amendments Act of 2008 (ADAAA).
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Maximize Your Show Experience

February 7, 2011
It’s another year and it will soon be time again for more of the hustle and bustle of contractor shows. It’s time to shake hands, meet new business prospects and - most importantly - sell, sell, sell. If you’re a contractor who plans on going to a local or regional home and garden show in order to round up some new business, be sure to take maximum advantage of your time at the show.
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In 2011, Reviewing Overtime Standards Should Be One of Your Resolutions

January 24, 2011
For many employers, properly calculating overtime can feel like an unending process. Factoring in break times can be complicated. Employees who may seem exempt from overtime may actually be entitled to it under the Fair Labor Standards Act (FLSA). Unfortunately, miscalculating overtime can be costly for companies in terms of fines and lawsuits.
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Use Your Time Wisely

January 10, 2011
There are 168 hours in a week. How do you use them? There are 1,440 minutes in a day. How do you use them? Most people waste endless minutes and hours without ever realizing they are doing that. Are you keeping track of your time and using it with purpose?
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When Violence Affects the Workplace, What Liabilities Do Employers Face?

December 20, 2010
Workplace violence risks are real, and employers face legal liabilities when employees or customers are victims. Employers must understand how they could be vulnerable to a lawsuit after an incident of workplace violence, and what they can do to prevent such incidences.
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Request Customer Feedback

December 6, 2010
It’s important to find out quickly if you’re doing anything wrong out in the field. A tech who doesn’t use his booties and dirties a customer’s rug can cost you future business. It’s also important to find out what you’re doing right. A tech who is always polite and professional, even when it’s an urgent emergency job, is golden. That’s why it’s essential to always request customer feedback.
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A New Route to Allowing Unions Through Card Checks?

November 22, 2010
The proposed Employee Free Choice Act (EFCA) was a major concern for employers with workforces that were considering or might consider unionizing because it could bring in a so-called card-check system. EFCA failed to become law, but a recent decision by a regulatory agency could still lead to card check.
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What If Your Boss Really Is a Jerk?

November 8, 2010
Some bosses really are jerks. But if you think that your boss is a jerk, the first question you should ask yourself is this: Is it really the boss or is it you? Have you been allowing yourself to be under-managed by this boss? Or have you been engaging in a regular one-on-one dialogue about your work?
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