December 21, 2009
How some efficiency initiatives can land you in legal hot water: For Domino’s Pizza, speedy delivery was more than a promise - it was a guarantee: 30 minutes or it’s free. When executives coined the marketing campaign, they probably didn’t think about potential legal ramifications. But legal ramifications followed.
December 7, 2009
“Exit planning takes time, and preparation is the key,” according to Eric R. Voth, a business consultant and author of How to Sell Your Privately Owned Company: A Basic Guide for Independent Business Owners, Baby Boomer’s Edition. Business owners need to begin by preparing their assets.
November 23, 2009
On Jan. 1, amendments to the Americans with Disabilities Act (ADA) took effect but the new amendments left many unanswered questions. Now, as instructed by Congress, the U.S. Equal Employment Opportunity Commission (EEOC) has proposed rules designed to bring some clarity to both employers and employees.
November 9, 2009
An excellent way to promote the experience and expertise of your contracting company is to establish yourself as an HVAC expert. An expert becomes the go-to person when consumers have comfort questions or problems. It can help make you and your company more well-known and prominent in your community.
October 19, 2009
More and more companies are turning to social networking sites such as Facebook and Twitter as a new means of advertising their products and services, especially to those tough to reach young people. But if it’s showing up in this column, you can guess there must be risk involved.
October 5, 2009
The word “salesman” has earned the ill-fated reputation of being someone who can’t (or shouldn’t) be trusted. But business is based on sales, so what’s a business owner to do? My advice is stop calling them salespeople. Expert, advisor, or specialist are much better choices when it comes to labeling our employees.
September 21, 2009
The best of intentions can often lead to the worst of results. Technology can be a particularly problematic issue, especially when it comes to the areas of ergonomic issues and add-on (or aftermarket) equipment. If used incorrectly, these types of equipment can lead to sprains, strains, or even more serious injuries.
September 7, 2009
In his book, Confessions of an Advertising Man, noted ad expert David Ogilvy wrote, “The headline is the most important element in most advertisements.” To get the most out of your advertising dollars, you must make sure you give extra special attention to your headline.
August 24, 2009
In her confirmation hearings,
perhaps no part of Sonia Sotomayor’s judicial work received more attention than
her opinion in Ricci v.
DeStefano. This case illustrates the
problems employers face in trying to make employment decisions
without running afoul of Title VII - the law prohibiting employment
August 10, 2009
A fundamental truth that applies to improving employee job performance is that the degree of success improving any outcome, including the functioning of an HVAC system and employee job performance, is determined by whether all relevant interventions are used to achieve the desired improvement.