In making a case for a wireless mobile solution in field service, this article discusses the business areas positively influenced by wireless job dispatch applications and the return on investment (ROI) achievable.
When a Website becomes an important business tool, companies must tackle the issues of uptime and performance. This article explains the various high-availability hosting solutions and what might be best for your company.
After switching to flat-rate selling, a contractor finds that his techs are struggling with having to present a price before they start the work. Consultant Al Levi discusses the steps to flat-rate success.
All employees responsible for answering the phone should have a basic approach that gets all the information needed. The best way to do that is to create phone scripts and practice them. Here consultant Al Levi provides his advice.
Unfortunately, the failure rate of new businesses is staggeringly high. Often the problem lies with the technician, now business owner. He may have the technical skills, but not the necessary business skills.
All business advice doesn't work together. In fact, much of the advice collected from many different sources may actually be in conflict with one another. Here consultant Al Levi provides his recommendations.
How to create a work environment that attracts and keeps the workforce. It should go without saying if you cannot attract and keep your workforce, then you must change what you are doing or face the consequences.