a recent NEWS’ column titled “Fraud and Theft
Prevention Need Attention,” the topic of risks that businesses
take was discussed and it concluded with the mention of a Q&A document from
the Dwyer Group. This document has
now been made available to The NEWS for publication.
Rather than diverting attention and finances
during periods of lower Workers’ Compensation rates, employers can benefit by taking steps to guarantee long-term
savings. Here are eight mistakes employers should avoid so they can achieve
long-term Workers’ Compensation savings.
The Equal Employment Opportunity Commission
(EEOC) recently weighed in with new guidelines outlining how working parents or
those caring for elderly parents may be able to claim discrimination in the
workplace. The guidance indicates that employers must take extra care when dealing with caregivers.
covered a lot of ground so far in this series, and in this, our final segment,
we’re going to focus on the actions that a technical professional can take when
providing outstanding customer service.
Accountability is the new watchword in just about every business. But what does it really mean? Accountability means having to answer for one's actions. The idea is compelling. Here’s how to make it work.
This segment of the article series discusses communication skills for technical professionals. Some technicians try to avoid the customer service side of the job, but that’s something that is impossible to do.
The focus on total claims cost from one year to
the next is incomplete and shortsighted. It fails to recognize or measure
what’s driving the claim costs. CompScore Metrics looks at the most important
measurements for driving down workers’ compensation costs.
There's an old saying in Texas: "If you've got to swallow a bucket of frogs, you might as well start with the big one." And, sometimes, the idea of "selling" can be a big frog for technicians to swallow.