ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account

Letters: 09/04/2006

September 4, 2006

Joe Versus the Manufacturer: Losing Employees

Editor's Note: All of the letters below are in response to Mark Skaer's editorial "A Question of Ethics, " Aug. 14.

GET PAID BACK

I just read Mark Skaer's article about "Joe" losing employees to the manufacturer. While I don't see how he can stop this company from hiring his employees, (absolutely not ethical) why not consider asking the manufacturer for compensation for the training he invests in each person. It would be kind of like a training/trade class. Why not get paid for doing a great job of training!

Toby Rooks
Amsco Supply
Lenexa, Kan.


DO THE RIGHT THING

I found Mark Skaer's column on Aug. 14 particularly interesting, even though I'm not in the specific situation described. But it raises some sticky and challenging ethical questions, above and beyond what is technically legal. It seems to come down to simply "what is right," although I'm still not sure what the answers are to the many questions Mark posed.

Elva Legere Clements
Alvare Associates
Byrn Mawr, Pa.


WHAT TO DO, WHAT TO DO ...

What to do about the situation would depend on several factors:

  • "Joe" should look at why his employees left. How does his pay and benefits compare to the manufacturer (most likely not as good)? And what about long term, is working for the manufacturer perceived as a place with a better future and Joe as limited upside potential?

  • Is Joe a jerk to work for? Does he have the employees' wives in love with his company as well? Has Joe read "Gung Ho" and "How to Win Friends and Influence People," and does he apply those ideas to inside customers (employees) and support customers (wives and children)?

    As far as firing the manufacturer, as described, and after introspection, I would have to say so, with one reservation. If the manufacturer employed half the town I worked in, I would have to say keep 'em.

    The manufacturer should look into hiring outside the immediate area and relocating employees. The caliber of people it sounds like they are hiring would very likely be willing to move.

    Mike Paino
    A Better Heating & Air
    Lovejoy, Ga.


    THE NAME OF THE GAME

    I can feel for the "Joe" in Mark Skaer's editorial in the Aug. 14 issue. We have been in the electrical/HVAC trade since 1948 and have seen a lot of good employees come and go.

    I believe in this day and time the word ethics does not mean much, especially to those in the big corporate world.

    All of us in the industry know how hard it is to gain, train, and maintain average, good, or superior employees, and if we do not have the resources to offer them to stay, yes, they are going to go to something better. That is and always will be the name of the game. We cannot offer our staff the benefits that the big guys can, and I always tell anyone who is leaving, as long as you're doing it to better yourself, I have no issue with it, no matter how much it hurts.

    As far as the ethics issue, if "Joe" really likes the manufacturer and the product, he should stay with them, to show them that they don't bother him with their "questionable hiring tactics."

    He may want to approach them to provide a better discount, since he is providing them with some quality employees.

    Tell "Joe" he has to be doing something right, to keep employees for that many years and to be proud of what he has done. As hard as it is to let them [employees] go and to gain new ones, when one door closes another one always opens.

    Roger Casey
    Crestview, Fla.


    THE REASON FOR WORKER SHORTAGE

    I am of the opinion the contractor is correct to think the manufacturer should leave his people alone. Let's face it, just because the company puts its manufacturer arm and contracting arms under different banners, it is still the same company.

    In my opinion this type of behavior is exactly the reason why this industry always is complaining about not having enough people. The manufacturer needs to spend its resources training its people and not taking the contractor's.

    Frank Arnold Jr.
    President, Prudential Heating and Air Conditioning
    Louisville, Ky.

    Send correspondence via e-mail to letters@achrnews.com.

    Publication date: 09/04/2006

  • Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

    Share This Story

    Recent Comments

    Very good...

    Commercial ITC & the Limited-use property Doc allowing 3rd party leasing of commercial geo systems

    Energy Star and trust

    HVACR TECHNICIAN

    Opp

    Blog Roll

    Editors Blog

    Guest Blog

    Opinions

    Subscription Center
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences

    More Videos

    Sponsored Content

    Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

    close
    • Piggy Bank
      Sponsored byWatercress Financial

      Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

    • Refrigerated Food
      Sponsored bySolstice Advanced Materials

      R-455A Refrigeration: A Cold Storage Solution for the Future

    • Airex Rooftop Units
      Sponsored byAirex Manufacturing Inc

      Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

    Popular Stories

    HVAC-Price-Increase-graphic

    HVAC Price Increase List: June 2026

    Trump-Section-232.jpg

    Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

    R410A-Refrigerant-Cylinder.jpg

    Refrigerant Recovery is a Revenue Opportunity

    Heat-pump-cutaway.jpg

    PFAS Rules and A2L Building Codes Continue to Evolve

    Midea-training.jpg

    HVAC Workforce Crisis Expands Beyond Technicians to Instructor Shortages

    View The ACHR NEWS
    Centennial Anniversary Timeline

    The ACHR News Timeline Chart
    Submit a Letter
    Submit a letter to our editors.

    Events

    November 6, 2025

    Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

    On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

    June 17, 2026

    Decarbonization Without Disruption

    This webinar will explore practical HVAC decarbonization strategies that minimize disruption while maximizing long-term performance and ROI.

    View All Submit An Event

    Poll

    Summer Staff

    Are you fully staffed for the summer season?
    View Results Poll Archive

    Products

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    See More Products
    Decarbonization Without Disruption - Free Webinar - 6/17/2026
    ×

    Sign Up. Stay Informed.

    The #1 trusted source for the HVACR industry since 1926

    SUBSCRIBE
    • RESOURCES
      • Advertise
      • Contact Us
      • Advisory Board
      • Classifieds
      • Submit a Letter
      • Directories
      • Store
    • ACCOUNT CENTER
      • Create an Account
      • Start a Subscription
      • Manage My Account
      • Sign Up for Newsletters
      • Visit Customer Service
      • Update Preferences
    • SERVICES
      • Marketing Services
      • Reprints
      • Market Research
      • List Rental
      • Survey/Respondent Access
    • STAY CONNECTED
      • LinkedIn
      • Facebook
      • Instagram
      • YouTube
      • X (Twitter)
    • PRIVACY
      • PRIVACY POLICY
      • TERMS & CONDITIONS
      • DO NOT SELL MY PERSONAL INFORMATION
      • PRIVACY REQUEST
      • ACCESSIBILITY

    Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

    Design, CMS, Hosting & Web Development :: ePublishing