Articles by Joanna R. Turpin

HARDI's latest report showed modest sales growth of 3.6 percent for November 2013, which is less than the 6 percent growth reported for November 2012. 

Cloud computing involves being able to access services and store data over the Internet rather than relying on a local computing device (e.g., laptop, desktop, tablet) to run the software or store the data. 

Many contractors are crafting policies that spell out how and when social media can be utilized, both personally and on behalf of the company.

Customers want websites that are organized, informational, and easy to navigate, while contractors want websites that attract visitors and ultimately convert them into customers.

With almost 600 skyscrapers providing a dramatic backdrop, it seems appropriate that ASHRAE’s 2014 Winter Conference will focus on the design, development, and operation of tall buildings.

With a veritable alphabet soup of acronyms now available to describe the energy efficiency of HVAC equipment, contractors have all the information necessary to educate their customers about how their systems will perform when installed correctly.

There is no question that apps are changing the way the sales process works, for both comfort advisors and customers. 

Just as no two houses are exactly the same, neither are the homeowners who live there. While one may have the resources to make all the energy-efficient improvements to the house at once, another may have to make selective upgrades over time.

Well-trained comfort consultants should not only point out all the benefits that come with a properly installed, highly efficient furnace, but they should take the opportunity to build trust with the homeowners so they feel comfortable investing in a more expensive system.

Homeowners choosing to purchase these highly efficient furnaces will reap the benefits of lower energy bills, while contractors will appreciate the many features that make them easier to install and service.