Goodman has selected ServiceBench's warranty management solution to automate its distribution channel. The new Web-enabled system is designed to easily connect Goodman to its approximately 300 distributors and potentially thousands of participating contractors, automating numerous service activities across the channel.
The service, which began the integration process with Goodman at the beginning of the year, has earned rave reviews from distributors. "I have been very impressed with all that is associated with the warranty management solution," said Ryan Schulz of HVAC Supplier Inc., Denver. "It is very user friendly."