Over the last 14 years, Gwen Campbell has risen from an entry-level HVAC sales position at a local company to head coach at Business Development Resources (BDR), a training authority for home services professionals. Along the way, she gained meaningful experience in virtually every office, operations, and supervisory division of the HVAC industry, including sales, marketing, installation and service management, accounting, and back-office operations.
“I grew up in the industry,” Campbell said. “My grandparents started an HVAC company in the early 1980s. I was so proud of my family for owning a business, and I always knew I wanted to be a part of it.”