What caused you to/when did you to enter the HVACR industry?
I didn’t purposely enter the industry. There was an opening for a receptionist position at an industry organization and I applied for the job. I didn’t even realize what I was getting into — I just knew it was a company/organization that did training and certification for people in heating and air conditioning and they needed someone to answer the phones. This was back in early 1994 amid the implementation of the EPA Section 608 Regulations.