Tankless water heater manufacturer Rinnai America Corp. recently launched a turnkey hot water solution for its commercial customers and includes both repair and replacement services. The program taps into Rinnai’s network of service providers to dispatch help to any small business dealing with a water heater issue. The program covers all water heaters, not just Rinnai units.
The target market includes commercial businesses of all types and sizes. This includes hotels, restaurants, and other businesses, all the way up to franchises with up to 1,000 locations. James Woodruff, Rinnai's senior director of commercial business, said the company started the program in a small way in 2017.