“New ideas can come from anywhere, but we’re proud to say that most of our new ideas and product features come from the most important people in our organization — our customers and dealers,” said Tom Brittain, cooling product manager, Lennox Intl. Inc. The company put its new ideas to good use as it took home the gold award in the HVAC High-efficiency Residential Equipment category for its Dave Lennox Signature® Collection SL18XC1 A/C unit.
More than 10 years of research and design was put into the condenser coil of the unit, and three years was spent on product research, Brittain said.