It’s all about price, isn't it? That's why every company that sells high-end items is going out of business. But wait a second; they are not going out of business. In fact they are profiting like never before.
If you think the majority of your customers/prospects leave you because they are always looking for a lower price, well … you are wrong!
The customers you want to keep, the ones that you make the most profit from, are not looking for a lower price. They are looking for higher value. And the major part of higher value is service. And the major part of service is giving the customers the perception that you care about them.
Some customers do leave looking for a lower price. But more often than not, they leave you because you failed to show them you cared about solving their problems and meeting their needs and wants.
Most people leave just because they’re treated indifferently. Not rudely. Indifferently — you just didn't seem to care.