Kevin Loud recently received an email from someone seeking delivery of multiple HVAC items. The emailer requested pricing information, what type of payment they accept, and their address and phone number.
Loud, vice president of operations at Loud Brothers Inc., Glenview, Ill., immediately had warning sirens go off, but decided to go with it. The emailer wanted any type of brand and it would be picked up by a freight company. Loud eventually got an address and phone number to “ship to,” and ran a search on both. As he suspected, they were linked to scams, so he reported it to the emailer’s local sheriff’s office and ceased contact.