To prevent unnecessary return visits (aka callbacks) for your company or future issues for your customers, here are some helpful items to remember when completing a repair. It can be easy to overlook some of these items, but taking the extra time to complete them before leaving the call can pay off in the long run.
Not understanding how some electronic controls operate and control a system can lead to misdiagnosing a system problem and costly repairs. It is best never to assume, but rather take the time to do some research and find out exactly how they operate. Guessing is rarely good and generally will lead to a misdiagnosis and cause a tech to replace the wrong part or component.
Being a valuable employee means being someone a service contractor can rely on each day to give an honest day’s work for an honest day’s pay. It also means an individual should provide his or her talents and skills to the company and its customers with integrity and honesty.
As heat energy is removed from a substance, its molecular activity will decrease; as heat energy is added, its molecular activity will increase. The intensity of this molecular activity affects the temperature of the substance.
The information is out in cyberspace when you need it, but you have to be willing to go get it. Becoming proficient in finding information when you need it can save you time and frustration on many jobs.
One common access valve initially used is some type of saddle valve. These valves are convenient and generally easy to install, but they are not usually considered to be a long-term type of valve and generally should not be left on a system permanently.
Keeping a system clean, dry, and tight really comes down to service technicians and how they handle installing or servicing a system. Here are some basic installation and service procedures that will ensure we always leave a system clean, dry, and tight.
An iced-up evaporator is a common service call for any service technician working in this industry. Generally, determining this is the cause of the system problem is rather easy. But what caused the evaporator to ice up may not always be obvious.