Service Market

May 15, 2015: ABM Acquires CTS Services/Facility Support Services

Further Expands ABM’s HVAC, Mechanical, and Energy Solutions Capabilities

ABM announced that its Building & Energy Solutions Group has acquired the combined services of CTS Services/Facility Support Services, providers of HVAC service and energy solutions in government, commercial, and industrial buildings with over $35 million in annual revenue.


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April 28, 2015: Consumers Say Fix It Right the First Time

New Study Links High Customer Satisfaction with Field Service Providers Who Fix It on the First Visit

Field service organizations need to become more efficient, develop better time-saving approaches, and fix a problem on the first visit in order to meet customer expectations, according to a new study commissioned by Trimble.


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Don’t Market to Only One Audience

Solving One Marketing Problem Without Creating Another

Once you grow to a certain size and invest in a few additional trucks, hire some techs, maybe hire a helper or two, and bring in a couple office/administrative folks, suddenly you find no matter how good you are, referrals and repeat business just isn’t enough to keep everyone busy. You need more leads — like, yesterday.


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Contractors Vent about HVAC Scams

Cite Lack of Prosecution, Need for Integrity

Few things make an honest contractor’s blood boil like hearing homeowners’ stories about how they’ve been scammed in the past. “All of it, just the total thievery and tactics, makes me sick,” said Dave Hutchins, owner and president of Bay Area Air Conditioning, Crystal River, Florida.


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Fighting through Stagnant Shoulder Seasons

Use the Time to Balance Maintenance Agreements, and Bolster Customer Relationships

The so-called shoulder season is often a difficult time for HVAC contractors. The waning weeks of March and the first days of April, as well as parts of fall, often result in slow business for contractors as consumers don’t have to deal with the immediate repairs and replacements brought on by extreme cold or scorching heat.


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Refrigerant Recovery: Technology and Tips

The Right Tools and Advice from Experts Make This Essential Process Easy

Recovering refrigerant from HVAC and refrigeration systems is an important day-to-day task for HVACR technicians. Here’s a look at some of the latest tools that help make this important job easy, along with tips from the recovery equipment manufacturers on how to efficiently and safely recover refrigerant.


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Aug. 7, 2014: Sander Mechanical Service Named Siemens Solution Partner

Sander Will Offer Siemens Building Management System, and HVAC Valves, Actuators, Sensors

Sander Mechanical Service announced that it has been selected by Siemens Building Technologies as an authorized Siemens Solution Partner. The agreement enables the New Jersey-based mechanical contractor to offer the Talon® building control system and other Siemens technologies to its customer base.


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July 3, 2014: ACCA Publishes Quality Maintenance Checklist for Building Owners

Checklist Features Seven Questions That Building Owners and Operators Should Ask Contractors

ACCA has published a new Commercial Quality Maintenance Checklist, based on ANSI/ACCA/ASHRAE 180 - Standard Practice for Inspection and Maintenance of Commercial Building HVAC Systems, to help building owners and operators select a contractor to perform maintenance on their heating and cooling systems.


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Multimedia

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2015 HARDI Fly-In

Highlights from HARDI's Congressional Fly-In in Washington, D.C. Post date: May 28, 2015.

Podcasts

NEWSMakers: Kevin Conrad
Kevin Conrad, president, Kevin Conrad Heating and Cooling Inc., Nantucket, Massachusetts, breaks down working in the New England climate, the benefits of insulation foam, and more.


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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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