Book Was Written to Help HVAC Technicians Improve Their Soft Skills
June 2, 2015
Coscia Communications Inc. has announced that the new fourth edition of Steve Coscia’s book, HVAC Customer Service Handbook, has exceeded 10,000 units shipped. The book is currently taught at more than 120 colleges worldwide.
Further Expands ABM’s HVAC, Mechanical, and Energy Solutions Capabilities
May 15, 2015
ABM announced that its Building & Energy Solutions Group has acquired the combined services of CTS Services/Facility Support Services, providers of HVAC service and energy solutions in government, commercial, and industrial buildings with over $35 million in annual revenue.
Projects Will Demonstrate Approaches for Improving Building Energy Use by up to 50 Percent
May 14, 2015
The U.S. Department of Energy (DOE) has announced nearly $6 million in funding to accelerate energy efficiency in offices, schools, stores, and other buildings to help businesses and communities save money, create jobs, and reduce pollution.
New Study Links High Customer Satisfaction with Field Service Providers Who Fix It on the First Visit
April 28, 2015
Field service organizations need to become more efficient, develop better time-saving approaches, and fix a problem on the first visit in order to meet customer expectations, according to a new study commissioned by Trimble.
Once you grow to a certain size and invest in a few additional trucks, hire some techs, maybe hire a helper or two, and bring in a couple office/administrative folks, suddenly you find no matter how good you are, referrals and repeat business just isn’t enough to keep everyone busy. You need more leads — like, yesterday.
Few things make an honest contractor’s blood boil like hearing homeowners’ stories about how they’ve been scammed in the past. “All of it, just the total thievery and tactics, makes me sick,” said Dave Hutchins, owner and president of Bay Area Air Conditioning, Crystal River, Florida.
The so-called shoulder season is often a difficult time for HVAC contractors. The waning weeks of March and the first days of April, as well as parts of fall, often result in slow business for contractors as consumers don’t have to deal with the immediate repairs and replacements brought on by extreme cold or scorching heat.
Recovering refrigerant from HVAC and refrigeration systems is an important day-to-day task for HVACR technicians. Here’s a look at some of the latest tools that help make this important job easy, along with tips from the recovery equipment manufacturers on how to efficiently and safely recover refrigerant.
Sander Will Offer Siemens Building Management System, and HVAC Valves, Actuators, Sensors
August 7, 2014
Sander Mechanical Service announced that it has been selected by Siemens Building Technologies as an authorized Siemens Solution Partner. The agreement enables the New Jersey-based mechanical contractor to offer the Talon® building control system and other Siemens technologies to its customer base.
Checklist Features Seven Questions That Building Owners and Operators Should Ask Contractors
July 3, 2014
ACCA has published a new Commercial Quality Maintenance Checklist, based on ANSI/ACCA/ASHRAE 180 - Standard Practice for Inspection and Maintenance of Commercial Building HVAC Systems, to help building owners and operators select a contractor to perform maintenance on their heating and cooling systems.