Lennox International Inc. announced plans to divest its Service Experts business, which consists of dealer-contractors providing heating and cooling equipment installation and service primarily to the residential market.

An article published in the Sept. 8 edition of the New York Times that discussed R-22 smuggling has prompted a response from the Air-Conditioning, Heating, and Refrigeration Institute (AHRI).

Most HVAC contractors get into the heating and cooling business because they are highly interested in the process, mechanically gifted, or feel it is a great way to make a buck. But, as many find out after opening their doors, it takes a lot more than technical skills and desire to run a successful business.

It’s hot and getting hotter. The last thing contractors need during heated times is lack of communication with their suppliers, or even worse, a lack of repair or replacement parts. That’s why it is vital for contractors and suppliers to remain in touch, even if it means a 24/7 relationship.

The NBC “Today” show recently showed a “sting” operation on air conditioning contractors. Since the program was aired, HVAC chat rooms have been filled with conversations. What’s the buzz about?

Are HVAC contractors trustworthy? A recent undercover investigation conducted by NBC News’ “Today” show suggests that residential HVACR technicians are after one thing: a homeowner’s money. But some industry individuals who helped participate in the investigation are skeptical about the results.

While the acclaim of an accounting degree sounded great in his early 20s, Kenneth Buggay’s desire to get his hands dirty led him away from the office and into the service truck as an HVAC contractor.

A collection of honorees have been named in The NEWS’ 2012 ninth annual Dealer Design Awards program. Each gold, silver, and bronze winning product is featured in the pages of this issue and will be added to the pages of HVACR history as Dealer Design winners.

Small businesses come and go, that’s a given. All sectors of the business community, including the HVAC contracting trade, are affected. That creates a lot of turmoil — or opportunity — for small business owners who see a chance to grab a bigger share of the market as competitors fold their tents.

The U.S. Bureau of Labor Statistics predicts that 86,600 HVAC technician jobs will become available through 2018. The industry is projected to grow at a rate of 34 percent over the next 10 years. But, the question remains, what are employers looking for and do the applicants have it?