Apps & Software - Articles

Five Tips For HVAC Contractors Thinking about Adding Chatbots

April 15, 2026

One of AI's biggest benefits? Answering the simple questions from customers. But there are a few caveats contractors should consider before launching something like this.

Software Rules in HVAC Load Calculations

65% of contractors who do load calculations report using software tools

Matt Jachman

April 13, 2026

Load calculations, and using software to do them, are key traits of the contractor of the future, according to a new ACCA report.

Crawl, Walk, Run: How HVAC Contractors Are Successfully Adopting AI in 2026

Choosing the right digital tools without wasting money

Chris Gray

April 6, 2026

With so many AI platforms on the market, knowing where to start and what delivers ROI can be overwhelming. Industry experts share how contractors are cutting through the noise and seeing measurable gains.

AHR VEGAS 2026 Post Show

AI and Automation Take Center Stage at AHR 2026

Latest software innovations help HVAC contractors streamline operations

Hannah Belloli-Oster

March 23, 2026

From AI-powered voice agents and conversational assistants to cloud platforms and digital sales tools, this year’s software innovations focused on helping contractors save time, improve customer communication, and make faster, more informed decisions in the field.

The NEWSMakers Podcast: Report - Contractors Face New Digital Reality as AI Search Grows

Scorpion’s latest report highlights rising AI usage, stricter review standards, and increasing pressure on response times

Dylan Kurt

March 22, 2026

Jamie Adams, CRO at Scorpion, explains how homeowners are now frequently turning to AI tools, and prioritizing the online reputation of HVAC contractors before booking.

The NEWSMakers Podcast: Aaron Services Launches AI Assistant to Help Troubleshoot Plumbing Problems

Built from the company’s own knowledge base, the AI tool answers homeowner questions and helps determine when it’s time to call a pro

Dylan Kurt

March 11, 2026

New AI chatbot and Alexa tool from Aaron Services gives customers quick answers — and helps contractors capture more service calls.

Guest Column

How Contractors Can Stop Losing Orders to Texts, Sticky Notes, and Guesswork

A field-tested communication path that standardizes requests, confirmations, changes, and proof-of-delivery so contractors stop losing time and margin

Jack Carrere

March 5, 2026

Tiny, everyday errors like missed texts or unconfirmed orders can lead to massive losses. Learn how to optimize your operations to keep those hard-earned profits.

HVAC Trends: Artificial Intelligence and HVACR

What’s an AI to do?

Hannah Belloli-Oster

February 16, 2026

Jimmy Thompson, senior sales manager, HVAC, at Podium, talked with us about how AI helps contractors communicate with homeowners, how contractors can take the first step toward implementing AI, how AI can help build authentic connections, and the biggest AI barrier’s he’s seeing from techs in the field.

The NEWSMakers Podcast: HVAC Software’s Next Phase - Fewer Apps, Tighter Workflows

Bluon CEO Peter Capuciati explains why embedding tools inside platforms like ServiceTitan improves adoption, efficiency, and first-time fix rates

Dylan Kurt

February 13, 2026

On this episode of the NEWSMakers Podcast, Bluon CEO Peter Capuciati breaks down why embedding functionality directly into platforms like ServiceTitan may be the key to real technician buy-in.

AHR Expo 2026

NAVAC Introduces Smartphone-Style Manifolds to Speed HVAC Diagnostics

New tech includes two digital-forward manifolds

Chris Gray

February 3, 2026

During the 2026 AHR Expo, NAVAC pushed HVAC tool innovation forward with 18 new product launches, including digital manifold gauges that adopt smartphone-style touchscreen technology to make diagnostics faster and intuitive.