From AI-powered voice agents and conversational assistants to cloud platforms and digital sales tools, this year’s software innovations focused on helping contractors save time, improve customer communication, and make faster, more informed decisions in the field.
Jamie Adams, CRO at Scorpion, explains how homeowners are now frequently turning to AI tools, and prioritizing the online reputation of HVAC contractors before booking.
With residential HVAC slumping, data centers are driving growth —
but new chip designs, local resistance, and even space-based alternatives raise questions about whether that boom will last.
Jimmy Thompson, senior sales manager, HVAC, at Podium, talked with us about how AI helps contractors communicate with homeowners, how contractors can take the first step toward implementing AI, how AI can help build authentic connections, and the biggest AI barrier’s he’s seeing from techs in the field.
In the HVACR industry, the potential for equipment to become smarter after its installation is still relatively new. But as manufacturers explore how connectivity and software can improve performance, reliability, and customer service, OTA updates are emerging as promising possibilities.
On this episode of the NEWSMakers Podcast, Bluon CEO Peter Capuciati breaks down why embedding functionality directly into platforms like ServiceTitan may be the key to real technician buy-in.
Ohio-based contractor shows how thoughtful planning, long-term partnerships, and high-quality installations have made them a top contractor for VRF technology.