Gargaro's World: HVAC Contractor or Madam?

February 22, 2008
/ Print / Reprints /
/ Text Size+

Found this top ten list at It is his top ten reasons why owning a contracting business is similar to running a bordello…

1. Most "service work" by employees is done either while kneeling, or while flat on their backs.

2. While on the job, most employees have their butt cracks, bare midriff, and other parts of their anatomy exposed.

3. When a customer hires you, they know upfront they're going to pay through the nose.

4. Unless they've been through the process before, your customer tends to be very nervous initially, then accepting and even enjoying what's taking place during, and in the end, usually feel relaxed, and feel like that they've gotten their money's worth.

5. If they don't feel they've gotten their money's worth, the response is universally the same: "I've been screwed!"

6. The government, from local law enforcement to EPA to Public Health and everyone in between, is determined to drive you out of business with nit-picking regulations and stupid laws which criminalize innocent behavior.

7. Depending on the geographic location of your business, and the nature and predisposition of local officials, on rare occasions distasteful but necessary small bribes must be paid to grease the wheels of expediency, in order to stay in business.

8. After a long, hard day's work, most employees take a long, very hot, hard-scrubbing shower to remove the offal and residues off their bodies that's been put there from doing their difficult and smelly jobs all day long.

9. A lot of the "service work" done is paid for in cash, and some of it is even declared as taxable income.

10. No matter how well you do your job, the public-at-large still looks down their noses at you because of the stereotype of your occupation being a less-than-desirable one to make an honest living at, never giving you the respect you deserve as a committed, dedicated professional, even though most of them at some time during their lifetime will make use of the services you provide.

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

Recent Articles by Kyle Gargaro

You must login or register in order to post a comment.


Steve Anderson
February 25, 2008
I have a lot more satisfied customers.



Image Galleries

2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.


NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

More Podcasts



NEWS 04-14-14 cover

2014 April 14

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe


Which statement on service calls best applies to your business?
View Results Poll Archive


2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con