Customer Service Training System by Steve Coscia
- Save time, boost service and run better in-house training meetings!
- We give you all the materials to conduct quality in-house training meetings!
- These systems are used by hundreds of contractors worldwide!
A complete in-house customer service training curriculum that gives contractors years of use. This system includes a lesson plan, textbooks, DVDs, exams, PowerPoint and more. Everything you need conduct in-house training is here.
This system includes:
- 5 Customer Service Handbooks
- 5 Training DVDs for Skill Development
- 6 Audio Lessons
- Scripting Templates
- PowerPoint File for Classroom Instruction
- Complete Lesson Plan
- Handbook to PowerPoint Correlation
- Employee Expectations
- Employee Exam (Multiple Choice Questions)
- Handy Resource Reminder Cards
Click here to sample one of the Training System's videos: https://www.youtube.com/watch?v=YpghfMwvRso