Customer Service Superiority (ebook)
This ebook shares insightful lessons that will enhance the reader’s customer service professionalism. This book is based largely on Steve Coscia’s experiences as well as those of clients and seminar participants who have shared their difficulties and triumphs. Filled with wit and wisdom, this ebook’s goal is to help service professionals develop the mental habits that allow them to achieve greater career success.
This ebook is a PDF download available upon purchase